What are the postage/shipping fees?
A1: We will calculate the postage according to your region, cargo and mode of transportation.
Can I change my delivery address?
A3: In the case of an urgent change for existing orders, please contact us(info@sublivagroup.com), and if possible, include your new address in the message.
Do you give any discount ?
Yes, we are looking for long term business cooperation. We will always offer customers the reasonable price based on the right solution.
What After-sales service can you offer ?
We provide after-sales service team, all problems and questions will be resolved by our after-sales service team.
What products do you have?
Our product line covers barware, kitchenware and glassware. With 5000+ products available, we are your one stop shop for catering supplies.
Can you do customization?
Most of our stainless steel products support customization. The MOQ for customization is 500-1000 pcs, depends on client’s requirements.
What kind of certificates do you have?
We have 30 & 31 LFGB & CM/Res(2013)9 test reports, Regulation EC No.1935/2004, EU Nr. 10/2011, and also lots of design patents.
How is your product quality?
As a company with 20 years industry experience, we paid a lot effort to ensure high quality, including but not limited to:
Using food grade 304 stainless steel as material;
30 & 31 LFGB & CM/Res(2013)9 test certified;
Stationary QC staff in plating factory for 100% inspection;
Inspection reports available for every batch of product.
Do you have showroom?
Yes. We have 3 branches, headquater in Baiyun district, showroom and branch in Tianhe district, and showroom in Reading, UK.